Case Studies

A care service provider

Uniting an Organisation through Standardised ERP

A major Australian community, aged and disability care service provider needed to bring together their disparate systems, processes and data into a single, unified Enterprise system. Read more…

Integrated Councils

Shared Services Strategy for Local Government

Three Councils were seeking to accelerate their digitisation by coming together to define an agreed Shared Services Strategy and Business Case. Read more…

An Australian Government Health Organisation

Knowing If and When Technology Outsourcing is Viable

An Australian government health organisation wanted to capitalise on market capability by knowing whether and when the outsourcing of their services would deliver a better result. Read more…

A Big City Council

Assurance and risk reviews over critical Council ICT investments

A large city council runs an extensive annual ICT improvement program and requires external advisors to provide ongoing assurance over key projects. Read more…

A care service provider

Uniting an Organisation through Standardised ERP

A major Australian community, aged and disability care service provider needed to bring together their disparate systems, processes and data into a single, unified Enterprise system. Read more…

A city council in NSW

Driving improved technology decisions through enterprise architecture

Leveraging our experience with local government systems and applications and the IPG local government reference architecture, to fast track applications andintegrations architecture and inform immediate investment priorities. Read more…

A Commonwealth Department

Commonwealth Department of Environment - Digital Transformation

Dept of Environment required a digitalisation of existing processes which were either manual or spreadsheet supported to manage a significant grants program, integrating a new grant management process (and system) into existing finance systems.

A Financial Services Company

Developing Test Strategies, Test Plans, scenarios and test cases

Information Professionals was engaged by Royal Bank of Canada (RBC) to cover multiple roles on the Australian Integration Project (AIP). As the Global Program QA, we were responsible for multiple tranches of functional regression testing and the UAT effort, both manual and automated, to prove that existing countries were not affected. This testing activity was coordinated out of Sydney with support out of Luxembourg and Kuala Lumpur.

A government transport agency

Developing a Customer Centric Government Experience

Information Professionals Group developed the new operating model, business process redesigns and change and comms packages to turn multiple data sources into a unified customer centric experience. Read more…

A Local Government Council

The City Council deployed and enabled MS Teams in response to urgent needs.

A Local Government rapidly implemented the rollout of Office365 in 2020, resulting in the requirement to review the internal corporate function of Records Management to ensure compliance with policy was being maintained.

A new government department

Delivering enterprise architecture results, under tight timeframes and delivery constraints

DPIE needed to think strategically about their ICT systems environment and how to deliver a new unified infrastructure and applications environment. A funding and delivery window opened to perform this work, but required high paced delivery under tight cost and timeframe constraints. It got done and delivered the guidance required for the next step of the remediation and modernisation journey. Read more...